self-help guides

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Step-by-step tools to upgrade your discharge, apply for benefits, and fix your military records — at your own pace.

You Served Our Country.

let's get you the Benefits
you deserve.

These guides are here to help you take the next step — whether you're working through them on your own or with someone you trust.

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Step-by-step resources to help veterans navigate discharge upgrade and VA benefits issues.

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VA Benefits
A Character of Discharge Determinations

Even without a dischargen upgrade, you may qualify for benefits if the VA makes a favorable Character of Discharge Determination.

VA Benefits
Agent Orange: The Basics

If you believe you were exposed to Agent Orange, you need to know how the VA decides whether you’re entitled to benefits. We explain the process.

VA Benefits
Back-to-Back and Conditional Discharges

You stayed in the service beyond your original ETS date, but you left the military with a discharge that was less than fully Honorable. You may still be able to get most VA benefits — without a discharge upgrade or a Character of Service Determination.

Other
California’s Alternative Sentencing for Veterans and Service Personnel

If you’re facing time in a California jail or prison, there’s a state law that could get you into a treatment program instead.

VA Benefits
Compensation and Pension Examinations

What happens at a VA “C and P” examination? How should you prepare for the exam? We explain the process and offer some helpful tips.

Discharge Upgrades & Records Corrections
DD214 Corrections for Veterans Discharged Under “Don’t Ask, Don’t Tell” and Prior Policies

This guide is intended to set forth a step-by-step process to upgrading a less than fully Honorable discharge characterization, changing the narrative reason for discharge, and upgrading the reenlistment code (RE-Code) for veterans discharged under DADT and prior policies.

Discharge Upgrades & Records Corrections
DD214 Name Corrections for Transgender Veterans

Although the Department of Defense has yet to issue official guidance to veterans seeking to change their name on military separation documents, this guide seeks to provide a step-by-step process to requesting these records corrections.

Other
Dealing with Government Agencies

If you’re doing business with government agencies such as the VA and the Social Security Administration, follow these pointers to simplify the process and improve your chances of success.

Discharge Upgrades & Records Corrections
Discharge Upgrade Information for Military Prisoners

There are steps you can take while you’re incarcerated to improve your chances for a discharge upgrade after you’re released.

Discharge Upgrades & Records Corrections
Discharge Upgrades

A how-to guide explaining how to apply for a discharge upgrade or change the reason for discharge.

VA Benefits
Guidelines for a PTSD Mental Health Evaluation

An outline for a comprehensive evaluation by a mental health professional as part of a PTSD claim.

Other
Information for Incarcerated Veterans

What should happen to your VA benefits when you’re incarcerated? Nothing — unless you’ve been convicted. We explain the rules.

Discharge Upgrades & Records Corrections
Kennedy Settlement Information

Information on the Kennedy Settlement and how it may apply to veterans.

Ordering Military Records
Ordering Courts-Martial Transcripts and Military Investigative Records

We offer complete instructions for ordering transcripts and investigative records, with sample letters you can use.

VA Benefits
Overpayments of VA Benefits

What should you do when the VA claims that you’ve been overpaid? Here’s a step-by-step guide.

Other
Plan Ahead: Protect Your Rights Before You Leave the Military

A list of documents and materials you should gather before leaving the military to protect your rights and benefits.

VA Benefits
PTSD Statements from Friends and Family Members

You probably have an idea of how the veteran’s life has been affected by military service. Here’s how to tell the VA what you’ve observed.

Discharge Upgrades & Records Corrections
Re-Enlistment: The Basics

Here’s what you need to know if you’re thinking of re-enlisting.

Ordering Military Records
Requesting Copies of Military Records

Instructions for ordering your military records online or by mail.

VA Service-Connected Disability Compensation

General information about VA service-connected disability compensation benefits.

VA Service-Connection Claims: Military Sexual Trauma (MST)

Step-by-step guidance on how to argue your case for MST-related service-connected disability compensation.

VA Benefits
Writing Your VA Mental Health Stressor Statement

Step-by-step guidance for preparing an effective PTSD stressor statement.

Discharge Upgrades & Records Corrections
DD214 Corrections for Veterans Discharged Under “Don’t Ask, Don’t Tell” and Prior Policies

This guide is intended to set forth a step-by-step process to upgrading a less than fully Honorable discharge characterization, changing the narrative reason for discharge, and upgrading the reenlistment code (RE-Code) for veterans discharged under DADT and prior policies.

Discharge Upgrades & Records Corrections
DD214 Name Corrections for Transgender Veterans

Although the Department of Defense has yet to issue official guidance to veterans seeking to change their name on military separation documents, this guide seeks to provide a step-by-step process to requesting these records corrections.

Discharge Upgrades & Records Corrections
Discharge Upgrade Information for Military Prisoners

There are steps you can take while you’re incarcerated to improve your chances for a discharge upgrade after you’re released.

Discharge Upgrades & Records Corrections
Discharge Upgrades

A how-to guide explaining how to apply for a discharge upgrade or change the reason for discharge.

Discharge Upgrades & Records Corrections
Kennedy Settlement Information

Information on the Kennedy Settlement and how it may apply to veterans.

Discharge Upgrades & Records Corrections
Re-Enlistment: The Basics

Here’s what you need to know if you’re thinking of re-enlisting.

VA Benefits
A Character of Discharge Determinations

Even without a dischargen upgrade, you may qualify for benefits if the VA makes a favorable Character of Discharge Determination.

VA Benefits
Agent Orange: The Basics

If you believe you were exposed to Agent Orange, you need to know how the VA decides whether you’re entitled to benefits. We explain the process.

VA Benefits
Back-to-Back and Conditional Discharges

You stayed in the service beyond your original ETS date, but you left the military with a discharge that was less than fully Honorable. You may still be able to get most VA benefits — without a discharge upgrade or a Character of Service Determination.

VA Benefits
Compensation and Pension Examinations

What happens at a VA “C and P” examination? How should you prepare for the exam? We explain the process and offer some helpful tips.

VA Benefits
Guidelines for a PTSD Mental Health Evaluation

An outline for a comprehensive evaluation by a mental health professional as part of a PTSD claim.

VA Benefits
Overpayments of VA Benefits

What should you do when the VA claims that you’ve been overpaid? Here’s a step-by-step guide.

VA Benefits
PTSD Statements from Friends and Family Members

You probably have an idea of how the veteran’s life has been affected by military service. Here’s how to tell the VA what you’ve observed.

VA Benefits
Writing Your VA Mental Health Stressor Statement

Step-by-step guidance for preparing an effective PTSD stressor statement.

Ordering Military Records
Ordering Courts-Martial Transcripts and Military Investigative Records

We offer complete instructions for ordering transcripts and investigative records, with sample letters you can use.

Ordering Military Records
Requesting Copies of Military Records

Instructions for ordering your military records online or by mail.

Other
California’s Alternative Sentencing for Veterans and Service Personnel

If you’re facing time in a California jail or prison, there’s a state law that could get you into a treatment program instead.

Other
Dealing with Government Agencies

If you’re doing business with government agencies such as the VA and the Social Security Administration, follow these pointers to simplify the process and improve your chances of success.

Other
Information for Incarcerated Veterans

What should happen to your VA benefits when you’re incarcerated? Nothing — unless you’ve been convicted. We explain the rules.

Other
Plan Ahead: Protect Your Rights Before You Leave the Military

A list of documents and materials you should gather before leaving the military to protect your rights and benefits.

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Veteran Resource GUIDE

Looking for help beyond our guides? Here’s a curated list of trusted resources — including legal aid, housing assistance, mental health care, and more.

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Don’t Know Where to Start?

Common Questions Veterans Ask — and the Guides That Help

Whether you're applying for VA benefits, correcting your military or discharge records, or trying to understand your options, these guides could help. Browse the situations below to find the guide that best fits the barrier or challenge you're currently navigating.

How Do I Request My Military Records?
What Should I Do If the VA Says I Owe Back Money They’ve Paid Me?
As a Trans Veteran, How Do I Request a Name Change on my DD214?
Character of Discharge Chart

What Benefits Can You Get Based on Your Discharge Status?

Even with a less-than-honorable discharge, you may still qualify for housing, healthcare, or disability benefits — especially if the VA conducts a Character of Discharge (COD) review. This chart shows typical eligibility, but every case is different.

Discharge Status
GI Bill
Housing
Healthcare /Service Connection / Pension
Honorable
General
Uncharacterized
Due to Entry Level Separation
Uncharacterized
Due to Void Enlistment / Dropped from the Rolls
Other Than Honorable
Bad Conduct
Special court martial conviction
Bad Conduct
General court martial conviction
Compliance Checks
Key
0
Weeks
0
Days
Eligible for benefit  
Character of Discharge Determination is needed
Not eligible for benefit
Please note that an exception may apply to your circumstance that would mean you are eligible for this benefit. The rules around VA benefits eligibility are complicated, and this chart represents how those rules generally apply in most cases.
What is a COD?
A Character of Discharge (COD) determination is when the VA reviews your service to decide if you still qualify for benefits — even with an OTH or Bad Conduct discharge. If approved, you may get access to VA healthcare, disability, or pension.
Disclaimer
This table is for informational purposes only and does not provide legal advice. Please speak with an attorney or veterans service officer for advice on your individual circumstances.